FAQ
Do I need an account to buy a skin?
Yes. Sign in with your Steam account to access the store, place orders, and receive purchased items.
How do I receive my purchased skin?
Your item is delivered through a Steam Trade Offer to the Steam account connected to your Trade Link.
Where can I find my Steam Trade Link?
Open Steam and go to Inventory → Trade Offers → Who can send me Trade Offers? to find and copy your Trade URL.
How long does delivery take?
Orders are usually processed quickly, although delivery time may vary depending on Steam availability, account restrictions, and trade status.
Can I buy more than one skin at once?
Yes. You can add multiple available items to your cart and complete them as part of the same order.
Do you sell mystery boxes or random items?
No. You choose the exact item you want to purchase before completing the order.
What payment methods are available?
The payment options available to you are Visa and MasterCard, additional payment methods might be added later.
Which currency will I be charged in?
The applicable currency and final amount are displayed on the website and confirmed at checkout before payment. EUR and GBP are always available on our platform.
What does skin wear mean?
Wear describes the visual condition of a CS2 skin, such as Factory New, Minimal Wear, Field-Tested, Well-Worn, or Battle-Scarred.
When can I request a refund?
You can request a refund where your order meets the eligibility conditions described in the Refund Policy, including certain delivery or payment issues.
Why hasn’t my Trade Offer arrived?
Check your Steam notifications, Trade Link, privacy settings, and any active Steam trade restrictions before contacting support.
Is the website officially connected to Valve?
No. The website operates independently and is not officially affiliated with or endorsed by Valve Corporation.